Privacy Policy
Last updated: 4 July 2026
What we collect
- Your email address and password (for sign-in).
- Anything you choose to add in onboarding: display name, position, birth year, profile photo.
- Your training measurements, captured by your coach during sessions.
Onboarding fields are optional. If you skip them we show a "?" placeholder.
How we use it
- To show you your card and stats.
- To send transactional emails (welcome, account deletion code).
- To compare you to club averages, but only if you turn on "Share my results with my club".
We never sell your data, and we do not use advertising trackers.
Usage analytics
We use PostHog, hosted in the EU (Frankfurt), to understand how the portal is used — for example how many players complete signup or reveal their card. These events are pseudonymous: they reference a random account ID only and never include your name, email address, or birth year. We do not set analytics cookies unless you opt in to session recordings (below). When you open a club invite link we set a short-lived (2-hour) technical cookie so we can see whether invite links lead to completed signups.
Session recordings (optional)
If you give consent — via the in-app prompt or the Privacy section in Settings — we use PostHog session replay to record how you use the portal: taps, scrolling and page navigation. Everything you type and all on-screen text is masked in your browser before the recording is sent, so the recording never contains it. Recordings are linked to your pseudonymous account ID, stored with PostHog in the EU (Frankfurt) and deleted automatically after 30 days. If you accept, your browser remembers your choice and PostHog sets a first-party cookie and local-storage entry so your visit forms one recording. We only offer this to users aged 13 or over. You can withdraw consent at any time in Settings — recording stops immediately and the cookie is removed.
Your rights (EU GDPR)
- Withdraw club sharing any time in Settings.
- Edit or remove your profile photo / position / age / name any time in Settings.
- Permanently delete your account in Settings. You'll need to confirm with a code we email you.
- Ask us for an export of your data — email skillcard@skillcard.pro.
Hosting
Your data is stored in a PostgreSQL database on Amazon Web Services in the EU (Frankfurt). Profile photos are stored in Amazon S3 in the same region.